The Ugly Duckling - Menu

Long Lane, Telford I-TF6 6HA, United Kingdom

🛍 Grill, Vegan, British, Vegetarian

4.5 💬 7826 Reviews
The Ugly Duckling

Phone: +441952257979

Address: Long Lane, Telford I-TF6 6HA, United Kingdom

City: Telford

Menu Dishes: 20

Reviews: 7826

Website: http://www.theugly-duckling.co.uk

"Shocking dining experience! An absolute travesty!! This used to be a superb pub (service and fayre); in the days when its exterior was adorned in a lovely duck egg blue, in keeping with it’s wonderfully quirky name. Stood at the bar we were ignored by the 3 members of staff engaged in private conversation. After a few minutes of awkwardness, we had to ask for some service. The menu (which had suffered more than it’s fair share of spillages) was not very extensive (only 3 grill choices). The wine menu was poorly constructed of single sheet papers squeezed into a narrow binder, not easy to open and peruse (it fell apart in my hand). The wait for food was substantial and our 2 sirloin steaks were under par. Not very hot, too much fat, and under cooked but still a weighty price at £24.00 for 8ozs. We weren’t asked if everything was ok and given the poor staff patronage, we lost the will to complain! I ordered a second glass of wine and was alerted to a conversation between two members of staff who couldn’t locate my order. So, one advised to ‘just give him Malbec, as it’s already open’. I hadn’t ordered a Malbec but it was poured and they gave it to another member of staff, without telling him it was the wrong wine. He duly apologised but much uncomfortable toing and froing ensued, while we were trying to eat, to locate the wine I had ordered which was to no avail. Staff clearly lack managerial direction. A disappointing experience; a clear demise of service and standards in this establishment, we couldn’t wait to leave! NOT recommended and will NOT be going back!"

Full menu - 20 options

All prices are estimates on menu.

Salads

Dessert

Beef

Pasta

Mexican-American Food

Lamb

Vegetarian

Pasta & Gnocchi

Steaks

Fish Dishes

Beef Dishes

Indian

Al Forno*

Lee Lee

Delicious food, great service and we will return. Thank you Service: 5 Location: 5

Address

Show Map

Reviews

Trudy
Trudy

Very happy and welcoming place. Staff are brilliant. Food drinks: Very good. Service: 5 Location: 5


Alex
Alex

The service was inconsistent, but the food was excellent. Service rating: 3 stars; Location rating: 4 stars.


Tim
Tim

Slightly expensive..double vodka and coke...large coke and a pint of Ale...£19.40 Rooms: 3 Service: 3 Location: 3 View menu


beth
beth

Food took quite a while to be served. Had chicken caesar salad. Chicken lovely but bacon overdone and not much of it, croutons rock solid, hardly any dressing. Charged for red wine and coffee we hadn't ordered, so had to ask for amended bill Service: 4 Location: 3


Jason
Jason

Went here for a birthday meal. Be advised that the while you wait freshly baked bread is not a starter but more than sufficient for 4 people to share. I recommend the crispy duck leg small plate. I was pleased to see Ravenswood Zin on the wine list, it 's one of my favourites but hard to come by. Service: 3 Location: 3


Juliet
Juliet

I'm not typically one to voice my dissatisfaction, and it took a lot of courage for me to speak up this time, especially since I left most of my meal uneaten due to it being so undercooked. My starter was also quite disappointing – it was dry, cold, and tasteless halloumi, but I didn't even bother mentioning that. It's really unfortunate, as I've had good experiences here in the past. View menu


Peter
Peter

6 of us dined here on a Thursday evening, arriving at 6:15. We had one of the dining areas almost to ourselves, for the first 20 minutes, until other (somewhat noisy) guests arrived and when we left at 8:20 the dining areas were full and buzzing. I ate bbq lamb rump, and thought it was excellent, followed by sticky toffee pudding. Negatives: my son's first pint of Doombar had to be returned, and replaced. Table top was a bit sticky. Service: 4


Neelam
Neelam

I left feeling unsatisfied after a Sunday lunch in September and would recommend looking elsewhere. The potatoes were rock solid, and the tables were so sticky and dirty that everything stuck to them. The staff seemed unable to figure out how to split a bill five ways. Our Sunday lunch didn’t include vegetables and gravy, and we had to ask for them, which finally arrived five minutes later. I submitted a formal complaint to the manager, Julie, via email but received no response. After five days, I posted my review on TripAdvisor, at which point she replied, stating that she would have addressed our poor experience but would not do so now because I posted on TripAdvisor. This truly sums it al...


Ian
Ian

Shocking dining experience! An absolute travesty!! This used to be a superb pub (service and fayre); in the days when its exterior was adorned in a lovely duck egg blue, in keeping with it’s wonderfully quirky name. Stood at the bar we were ignored by the 3 members of staff engaged in private conversation. After a few minutes of awkwardness, we had to ask for some service. The menu (which had suffered more than it’s fair share of spillages) was not very extensive (only 3 grill choices). The wine menu was poorly constructed of single sheet papers squeezed into a narrow binder, not easy to open and peruse (it fell apart in my hand). The wait for food was substantial and our 2 sirloin steaks we... View menu

Categories

  • Grill Succulent meats and fresh vegetables perfectly cooked over an open flame, delivering rich smoky flavors. Savor tender steaks, juicy burgers, and tangy marinated kebabs, all grilled to perfection for an unforgettable dining experience.
  • Vegan "Delight in our vegan menu, offering a vibrant selection of plant-based dishes crafted with fresh, seasonal ingredients. Savor flavorsome meals that are as nourishing as they are delicious." View menu
  • British Traditional and hearty, the British menu offers comfort classics like fish and chips, succulent roasts, and savory pies. Rediscover familiar favorites, lovingly crafted with timeless recipes and fresh, local ingredients.
  • Vegetarian Delight in our vibrant collection of vegetarian dishes, crafted with the freshest greens, rich flavors, and savory spices. Enjoy a wholesome, delectable plate that celebrates nature's finest ingredients.

Amenities

  • Wifi
  • Parking Area
  • menu
  • Outdoor Seating
  • menu
  • Wheelchair Accessible

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