House Of Zen - Menu

Whitburn RoadTyne and Wear SR6 8AA, Sunderland, United Kingdom

🛍 Meat, Asian, Pasta, Fusion

4.1 💬 5230 Reviews
House Of Zen

Phone: +441915292907

Address: Whitburn RoadTyne and Wear SR6 8AA, Sunderland, United Kingdom

City: Sunderland

Menu Dishes: 30

Reviews: 5230

Website: https://houseofzenseaburn.com

"First time visiting with my partner and month old. We were running a bit late as we struggled to find parking so of course I rang up to let them know we’d be about minutes late shouldn’t of been an issue! I was spoken to so rudely by a man who said “so you’re minutes late and going to be another minutes?” I explained the situation and he then hung up. I’ve worked in hospitality for years and I know, as would anyone, that this is not the way to speak to your customers! When we arrived the only man working was the manager which makes this even worse as it was obviously him who I had spoke to on the phone. A manager should definitely not be speaking to customers like this. We were then sat in an area of the restaurant that was right at the back where no other customers were sat!! There was plenty of nicer tables further at the front and I feel like the manager sat us here as punishment for being late?!?! If I wasn’t breastfeeding then I would have pulled him up on this but since we wanted a quieter area then we just sat there. The service was slow to being with, I think we had been forgotten about as we were so far back. The food was nice and the rest of the staff were great. But the way I was spoke to was out of order and to be honest he’s lucky he even had our custom after being spoke to like that before even arriving! We spoke to the manager at the end about the poor service we had received and he didn’t seem bothered in the slightest! Lovely restaurant with lovely views but the owners should be choosing more carefully as to who they let run this place!!! So disappointing"

Full menu - 30 options

All prices are estimates on menu.

Indian

Thai

Chicken

Seafood

Dessert

Dessert/Snacks

Noodle

Starters And Snacks

Gnocchi

Thai Dishes

Main Course

Fried Rice

Duck Meat

Entrées

Pizza

Steaks

Fish / Prawns

Starters

Rice Dishes

Japanese Specialties

Chicken Dishes

Gordon Gordon

Lovely food. Service charge quite excessive and you aren’t told about it so watch the bill

Address

Show Map

Reviews

Ann
Ann

Service: Dine in Meal type: Dinner Price per person: £20–30 Recommended dishes: Honey Chilli Chicken


Christian
Christian

Ordered shredded beef but was terrible waitress took it off the bill but not great apart from that was lovely


Neil
Neil

Very good food and service but service charge added i would recomend this restraunt Service: Dine in Meal type: Dinner Price per person: £40–50 Food: 5 Service: 5 Atmosphere: 5 View menu


Dawn
Dawn

Service: Dine in Meal type: Dinner Price per person: £100+ Food: 5 Service: 3 Atmosphere: 4 Recommended dishes: Salt and Chilli Chicken, Sweet and Sour Chicken, Teriyaki Salmon, Honey Chilli Chicken


james
james

A tramp dressed in a suit! Terrible bland food but a very cosmetically appealing decor. If only the Fat Buddha restaurant prior could have left the recipe book. Disappointing. Service: Dine in Meal type: Dinner Price per person: £20–30 Food: 1 Service: 4 Atmosphere: 4


Maria
Maria

Food average but ruined with extremely poor service. Made incorrect cocktail and rather than just accepting the mistake and discounting the bill, insisted on still charging 50% and wanting to place blame on one of the young waitresses, when ironically it was the managers fault. Extremely unprofessional, could have left with happy customers if they weren’t so frugal with £5 worth of drink, which would have been poured down the drain anyway. View menu


Rachael
Rachael

Wish we had went to local takeaway instead as nothing tasted fresh. We got sweet and sour chicken which wasnt cooked fresh, chicken had already been cooked then warmed up when ordered. Chicken was so hard to cut and chew, this was same for my toddlers honey chilli chicken kids meal which came with rice that didn’t seem fresh either. My partner got a pint of corona draft and he said it tasted watered down. £10 tip had been added to our bill at the end too, which seemed a bit much for the service we had received. Would never go back.


Michael
Michael

Our bums did not even touch the seats and we were asked what we wanted to drink. A minute later im still in the process of removing my jacket and the staff came back to ask what i wanted to eat!! I didnt even have a chance to look and see what colour the menu was never mind decide what i wanted to eat. After we told the staff that wed like a few more minutes... 5 minutes passed and we were asked another 5 times what we'd like to eat. The whole ordeal seemed like they wanted us in and out like a double cheese burger from mc donalds. The food came super fast like sonic chasing hoops. NOT FRESH, the freshest thing in that restaurant was the roker sea breeze. Avoid if you like food x


Roxanne
Roxanne

First time visiting with my partner and month old. We were running a bit late as we struggled to find parking so of course I rang up to let them know we’d be about minutes late shouldn’t of been an issue! I was spoken to so rudely by a man who said “so you’re minutes late and going to be another minutes?” I explained the situation and he then hung up. I’ve worked in hospitality for years and I know, as would anyone, that this is not the way to speak to your customers! When we arrived the only man working was the manager which makes this even worse as it was obviously him who I had spoke to on the phone. A manager should definitely not be speaking to customers like this. We were then sat in a... View menu

Categories

  • Meat Explore our mouth-watering meat selection, featuring expertly grilled steaks, tender chicken, and flavorful lamb dishes, each seasoned to perfection for an unforgettable dining experience.
  • Asian Experience a culinary journey through Asia with our diverse menu. From the spicy flavors of Thai curry to the savory umami of Japanese sushi, we offer a wide variety of dishes that celebrate authentic Asian cuisine. View menu
  • Pasta Delight in our selection of classic and contemporary pasta dishes, each crafted with fresh, quality ingredients and flavorful sauces that capture the essence of Italian cuisine in every bite.
  • Fusion Discover a delightful blend of culinary traditions with our Fusion menu, where diverse flavors and innovative techniques come together to create distinctive dishes that tantalize your taste buds and offer a unique dining experience.

Amenities

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  • Beer
  • menu
  • Wine
  • menu
  • Amex

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