Phone: +441613364245
Address: 70-72 Manchester Road, Tameside, United Kingdom
City: Tameside
Menu Dishes: 23
Reviews: 4998
Website: https://san-remo.co.uk/
"Booked here for special meal for my sons 10th Birthday, I booked via Facebook messenger and my booking was all confirmed. However from the moment we walked in we had a feeling it was not going to be a great experience when the waitress had no record of our booking! After a lot of sighing and running backwards and forwards she finally seated us on a table for 4 (there were 5 of us! by the door and one of us had to squash on the end of the table not ideal. When I say she 'seated us ' I mean she barked at us just sit there . What a lovely way to treat your customers! So currently this month they are doing a 50% off food offer which would be great if they had actually had enough staff to deal with how busy they were, which I assume was due to this 50% offer. Surely if you put on an offer like this you should expect to be VERY busy and to staff accordingly...Not San Remo- 2 waitresses on with a full restaurant. Service was slow and very poor. Not welcoming at all, very abrupt and verging on rude when our orders were taken. Food was very slow to arrive around a 45 min wait for main course which when it did arrive food was bought out one plate a time which meant that 2 of us had almost finished by the time the rest of us got our meals. The garlic bread we ordered to come with the mains arrived just as we had pretty much finished eating! The absolute one and only plus was that the food was actually really nice when it did arrive. However, there are plenty of better places for great Italian food and good ambience in the area and the extremely poor service mean I would never consider returning here!"
All prices are estimates on menu.