Phone: +441562710417
Address: 101 Road, B62 0LA, Bromsgrove, United Kingdom
City: Bromsgrove
Menu Dishes: 31
Reviews: 14050
Website: https://www.sunpubhalesowen.co.uk?y_source=1_mtiyotq3nzctnzy5lwxvy2f0aw9ulndlynnpdgu%3d
"I’m sorry to have write this. I visited with 3 friends and I went to the bar to place our order. It was only 1pm but I was told that the fish and chips were already unavailable, perhaps it was something to do with the suppliers but no explanation. I ordered 2 scampi, 1 gammon for my friends and a surf and turf for myself. I asked for the steak to be cooked medium. After a wait of approx 30 minutes which I think is a little excessive) our food arrived. When I cut into my steak it was over cooked and when I ate it, it was tough. No one came to check on our meals, but I wouldn’t have asked for a replacement as I was hungry and didn’t want to wait another 30 minutes. My friends meals were fine. There were parts of the steak that I couldn’t eat. It took a while for our plates to be cleared and I did mention to the waitress that it was overcooked and tough, she just said ‘Oh Sorry’. No offer of any compensation. I suppose because we have to pay up front they don’t think it’s necessary. It’s a real shame as it was my first visit and had hoped for a better experience."
All prices are estimates on menu.