Mercure Wigan Oak - Menu

Orchard Street, Wigan, United Kingdom

🛍 British

Phone: +441942826888

Address: Orchard Street, Wigan, United Kingdom

City: Wigan

Dishes: 35

Reviews: 0

Website: http://www.hotels-wigan.com/

Menu - 35 options

All prices are estimates.

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Categories

  • British Traditional and hearty, the British menu offers comfort classics like fish and chips, succulent roasts, and savory pies. Rediscover familiar favorites, lovingly crafted with timeless recipes and fresh, local ingredients.

Amenities

  • Visa Card
  • Mastercard

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Plata Tapas

Plata Tapas

Queen Street, WN3 4DY, Wigan, United Kingdom

Tapas • Cheese • Seafood • Spanish


"After reading the reviews we was really looking forward to eating here ,however it turned out to be the worst tapas and worst service we have ever received . After waiting 10 minutes for someone to take our drinks order we then waited a further 30 mins to be served with what can only be described as toast with tasteless mushed up tomatoes on , this was inedible and hardly touched , a further 20 minutes on and we was served a single dish of chicken between two of us again this was very bland and resembled nothing like a original tapas dish more like a chicken korma again this was hardly touched . When I enquired as to where the rest of the food was I was told they was very busy . With this we decided to cut our loses and asked for the bill . Before leaving we tried to have a conversation with the manager who is also the chef to give some honest feedback ,however he wasn’t open to listening , he’s response was “it’s normal in a tapas restaurant to receive one dish at a time between two with a large gap between dishes wasn’t it explained to you that’s what tapas is “We felt this was a very patronising remark as we eat tapas on a regular basis and know this is definitely not the case . To matters worse there was people who came in after us with multiple plates and tucking in nicely to their meals . The manager who was obviously struggling to cope on a busy Saturday night should have just apologised and admitted our order had been overlooked . If you are looking for authentic Tapas with excellent service in Wigan go to Casa Carlos this place doesn’t deserve your hard earned money ."