Phone: +441543684607
Address: United Kingdom, WS7 0HQ, Lichfield
City: Lichfield
Dishes: 18
Reviews: 4619
Website: https://www.emberinns.co.uk/nationalsearch/eastandwestmidlands/the-star-hotel-burntwood
"I went to the restaurant with my mother and sister this evening at 6:30 on December 6th, 2023. When we arrived, our booked table was ready for us. Nobody asked if we were the booked party, as the table was reserved for 4 people but only 3 of us were there. After about 5 minutes of searching for the Christmas menu in the table menus (which was what we had booked for), my mother went to the bar to order drinks and ask for a Christmas menu. The lady behind the bar was not aware that the Christmas menu was available, despite it being advertised since November 15th. Eventually, we received one menu to share between the three of us. For starters, we ordered 2 breaded mushrooms and 1 order of chicken wings. The starters took about 20 minutes to arrive. The chicken wings were delicious, but the mushrooms were overcooked and too crispy. For mains, we ordered 2 sirloin steaks cooked medium rare and a Turkey pie. The mains took almost 40 minutes to arrive, and both steaks were overcooked. After asking for steak knives, my sister's steak was acceptable, but mine was overcooked, so I sent it back. The staff apologized and brought me a new steak cooked medium rare. I ordered another round of drinks, and the service at the bar was pleasant despite some issues with the till. Our desserts took another 15 minutes to arrive, and they were tasty. Overall, the pub has a nice atmosphere but the food quality and service need improvement. I believe the staff would benefit from better training. I don't think we will be returning anytime soon."
Menu - 18 options
All prices are estimates.
Nachos
Crispy tortilla chips topped with melted cheese, jalapeños, and fresh salsa.
Sundae
A classic ice cream treat with scoops of vanilla ice cream, topped with rich chocolate syrup, whipped cream, and a cherry on top.
Coleslaw
Crunchy cabbage and crisp carrots mixed with creamy dressing for a refreshing side dish.
Empanadas
Savory pastries filled with spiced meat or vegetables, wrapped in a crisp, golden crust.
Cheesecake
A rich, creamy dessert with a smooth texture and graham cracker crust, often topped with fruits or a sweet glaze.
Fish & Chips
Crispy golden fried fish fillet served with classic French fries, a side of tangy tartar sauce, and a lemon wedge.
Cheese Bread
Toasted bread topped with melted cheese, herbs, and garlic.
Surf And Turf
A delectable duo of juicy steak and succulent seafood, creating a perfect harmony of land and sea flavors.
Fish And Chips
Crispy battered fish served with golden fries and tartar sauce.
Grilled Chicken
Juicy grilled chicken served with your choice of savory herbs or tangy marinade for a delightful taste experience.
Shrimp Cocktail
Chilled shrimp served with a zesty cocktail sauce for a refreshing appetizer.
Vanilla Ice Cream
Creamy and smooth vanilla ice cream with a rich, classic flavor, perfect for a sweet treat or dessert.
Breaded Mushrooms
Crispy fried mushrooms served with a side of creamy dipping sauce.
RockchicJo
Booked at bottomless brunch last minute for a small group. Food was lovely and service was excellent. Would definitely recommend. Thank you to the staff
Address
Reviews
lisawG8802BZ
Very disappointing the food was poor my our steaks were tough I left mine everything dry. My daughter Sunday roast was allfull all processed left it. Wnt be going again
susan
Christmas Day with family 8 of us here. Meal was delicious 100% Staff very polite 1100%, specially as was Christmas meals. We all love the place. WELL DONE TO ALL THE STAFF
Bassette298
I recently had a family Christmas get-together with my mom at this restaurant, and we were told that the food was excellent. They were absolutely right! Andrew and Chef Bill did an amazing job and really impressed us.
LadyAKL
Very busy, not enough staff on. The table we reserved online wasn't ready, and there wasn't anyone free to ask about it. Just a bit stressful when you've come in with a toddler. Although we waited a bit longer for food, the burger and lasagne were quite tasty.
Louise
Arrived for a late lunch, nice welcome on arrival. Hubby had mixed grill and I ordered posh fish and chips. The staff were polite and the atmosphere was warm and relaxed. We both enjoyed our meals immensely! The portions were large and everything cooked to perfection. A very tasty meal for both. We will be returning again!
Louise
The accommodating and friendly staff went above and beyond to make sure our dining experience was top-notch. The Mixed Grill and Rump Steak were cooked perfectly and made with high-quality ingredients. The portion sizes were generous and we didn't have to wait too long for our food, considering how busy the restaurant was. I highly recommend this place for a great evening out.
Rebecca
attended with family for my daughters 11th birthday. There were a total of 22 guests for meals and the staff were incredibly helpful and friendly. Nothing is a problem for them and they were happy to help me with allergy information. All meals were excellent. Surrounding area was clean and presented well.. the manager evan brought my daughter a birthday mocktail going above and beyond to make everything so special.. a great pub incredible food and staff working hard to provide everything. wel look forward to returning soon
J9406OEtonyb
Had our Christmas day meal yesterday with family and have to say it was faultless from start to finish. Right from the very beginning a month or so ago we was told the hotel was fully booked, but Rachel did her magic and got 8 of us in for what was nothing short of a perfect experience. We all had our festive 3 course meal, food, staff and the whole experience nothing short of perfection. I think I can speak for all 8 of us that we all were extremely full at the end and contempt with what we had eaten Well done Rachel and all the team for contributing to a great day
Robert
I went to the restaurant with my mother and sister this evening at 6:30 on December 6th, 2023. When we arrived, our booked table was ready for us. Nobody asked if we were the booked party, as the table was reserved for 4 people but only 3 of us were there. After about 5 minutes of searching for the Christmas menu in the table menus (which was what we had booked for), my mother went to the bar to order drinks and ask for a Christmas menu. The lady behind the bar was not aware that the Christmas menu was available, despite it being advertised since November 15th. Eventually, we received one menu to share between the three of us. For starters, we ordered 2 breaded mushrooms and 1 order of chick...
Categories
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Steak Savor prime cuts of juicy, tender steaks, expertly grilled to perfection. Each bite offers a burst of flavor, served with classic sides and delectable sauces to enhance your dining experience.
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Fusion Discover a delightful blend of culinary traditions with our Fusion menu, where diverse flavors and innovative techniques come together to create distinctive dishes that tantalize your taste buds and offer a unique dining experience.
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British Traditional and hearty, the British menu offers comfort classics like fish and chips, succulent roasts, and savory pies. Rediscover familiar favorites, lovingly crafted with timeless recipes and fresh, local ingredients.
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Western Savor the flavors of the West with our diverse menu featuring classic favorites like juicy burgers, succulent steaks, and creamy pastas. Each dish is crafted with premium ingredients for an unforgettable dining experience.
Amenities
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Wifi
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Takeout
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Seating
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Delivery
